Question 1

Do you offer fixed monthly prices or hourly billing?

Accepted Answer

All of our packages are fixed monthly retainers tailored to your transaction volume and business type. There are no hourly rates, hidden fees, or surprise invoices at year-end.

Question 2

How much do your bookkeeping and accounting services cost?

Accepted Answer

Core Bookkeeping starts from £35/month. Full Accounting packages start from £165/month for sole traders and £265/month for limited companies. Director payroll is available as an add-on from £15/month. You will get a clear, tailored fixed quote during your free discovery call.

Question 3

What’s the difference between your Bookkeeping and Full Accounting packages?

Accepted Answer

Core Bookkeeping handles your day-to-day admin, bank reconciliation, transaction logging, and receipt management. The Full Accounting Package builds on that foundation to cover all your end-of-year tax returns and official HMRC compliance, including VAT, Self Assessment, Annual Accounts, and CT600 filing.

Question 4

What bookkeeping software do you use?

Accepted Answer

We specialise in Xero, connecting directly to your bank feeds so your accounts update automatically in the background without manual data entry.

Question 5

Do you offer payroll and CIS returns?

Accepted Answer

We provide director and team payroll starting from £15/month. While we don't process Construction Industry Scheme (CIS) returns directly, we can introduce you to trusted partner accountants who specialise in CIS.

Question 6

Where are you based, and do I need to be local to work with you?

Accepted Answer

Buzz the Books is run by Lauren Flack and is based in Newport, South Wales. Because we operate fully digitally using cloud software like Xero, we work with sole traders, start-ups, and limited companies right across Gwent, South Wales, and the wider UK.

Question 7

Do I need to post or manually send you receipts every month?

Accepted Answer

Not at all. We set up direct digital software connections to capture your bank feeds and receipts automatically, taking the day-to-day paperwork off your desk completely.

Question 8

How do you protect my financial data?

Accepted Answer

We use bank-level encrypted systems and secure cloud portals to manage your records safely, adhering strictly to UK GDPR and professional confidentiality standards.

Question 9

How easy is it to switch accountants or bookkeepers to Buzz the Books?

Accepted Answer

Switching is completely seamless. We handle the professional handover process directly with your previous accountant or bookkeeper so there is no disruption to your daily operations or tax deadlines.

Question 10

What happens during the free discovery call?

Accepted Answer

It’s a relaxed, 30-minute conversation to look at your current accounting setup and discuss what you need. There is zero preparation required, no judgment, and no obligation to sign up.

Question 11

Can you help with VAT, Making Tax Digital (MTD), and HMRC tax returns?

Accepted Answer

Yes. VAT and MTD submission management can be added to any Core Bookkeeping plan and is included automatically within our Full Accounting packages. We also prepare and submit Self Assessment tax returns for sole traders and CT600 returns for limited companies.

Question 12

What should I do if my bookkeeping is messy or months behind?

Accepted Answer

Don't stress or panic—backlog cleanups are very common! We can review your records, clear your admin backlog step-by-step, and bring your books fully up to date with HMRC.

Question 13

How long do I need to keep my business financial records?

Accepted Answer

HMRC guidelines require sole traders and limited companies to retain financial records, invoices, and receipts for at least 6 years following the end of the relevant tax year.

Bookkeeping & Accounting FAQs

Frequently asked questions

Can you help with VAT, Making Tax Digital (MTD), and HMRC tax returns?

What should I do if my bookkeeping is messy or months behind?

How long do I need to keep my business financial records?

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